• How do I book my service?​​​

  • You must fill out an official inquiry form through the Contact Us page in our menu.

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• How do I submit a deposit?

  • Your deposit must be submitted electronically through the proposal you will receive via HoneyBook, our booking portal. We do not accept money wires or any other form of payment for deposits.

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• Is my deposit refundable?

  • Deposits are non-refundable and non-transferable and are required to secure your service(s). Please contact us about our COVID-19 policy.

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• What is the purpose of a deposit?

  • A deposit, also known as a 'Retainer', relieves the client of a heftier bill on the day of the service because it is applied to the total bill's balance. A deposit also secures the client's appointment and blocks off their artist's schedule (including travel time if applicable) for your service so that no one else can book the same slot. If a client does not submit a deposit, the appointment is unsecured and will not be guaranteed.

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• What forms of payment do you accept?

  • Other than payment through HoneyBook or Venmo, we can only accept cash payments. We currently do not accept any other forms of payment such as CashApp, Apple Pay, personal checks, money orders, or wire transfers. If you prefer to pay with cash for your remaining balance, please notify your artist and the amount must be delivered before the artist leaves the premises.

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• How do I know if I will be charged a travel fee?

  • We are a traveling team, which means that all of our services are done onsite (aside from some Bridal Previews*). Travel and lugging fees are calculated and determined by the location of travel and will be charged to all on-site makeup applications. The travel and lugging fees account for the cost of fuel, transporting and lugging all necessary equipment, and setting up and cleaning up.

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• What time should I book my appointment?

  • We always recommend that you book your appointment at least a few hours before you have to be at your event! This allows extra leeway for the artist to set up and complete the makeup application in a timely manner without stressing the client's time frame. This also creates a more relaxed, stress-free vibe for the client and the artist! Individual makeup application will range between 45 minutes and 1.5 hours depending on the look.​

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• Can I request a specific artist?

  • Absolutely! You are able to request any member of our makeup artist team for your appointment (subject to artist availability).

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• Do you apply false lashes?

  • Every appointment that is made through Evine Beauté guarantees the application of a pair of false lashes of the client's choice! We also apply lashes that our client provides, if the client chooses this option.

  • A 3D luxury lash add-on service can be added to your appointment for a small additional fee. 

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• Will my makeup and/or hair last all day?

  • We guarantee a minimum of 10-12 hours! We use longer wear (and sometimes even waterproof) products to ensure that you look flawless all day. Our hair stylist uses techniques in order to fully secure your hair style so it stays as flawless as possible. We understand that is is especially important for bridal parties!​

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• Do you do makeup lessons or airbrush makeup?

  • We currently no longer offer makeup lesson services. This may change in the future but may only be a service offered exclusively during non-peak season months. 

  • We currently no longer offer makeup services using airbrush machines. We can easily give our clients an airbrush finish with the current techniques that we use!

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