FAQs

your most frequently asked questions

GENERAL

related to booking a service with us

  • How do I book my service?​​​

    • If you are requesting a single service, you can request to book your service by clicking here​.

    • If you are requesting multiple services, you can contact us by submitting an inquiry by clicking here​.

    • You can also view our add-on services in the Add-on Services tab. Please include any add-on services that you are interested in with your inquiry submission! 

    • Booking requests are not final until approved by Evine Beauté, a proposal has been sent, a contract has been signed by the client, and a non-refundable deposit has been received.

  • How do I submit a deposit?

    • Your deposit must be submitted electronically through the proposal you will receive via HoneyBook or can be paid via Venmo. Our Venmo information will be provided to you after you have booked your online appointment if you prefer not to submit a deposit through our website! ​

  • Is my deposit refundable?

    • Deposits are non-refundable but are required to secure your service. Please contact us about our COVID-19 policy.

  • What is the purpose of a deposit?

    • A deposit relieves the client of a heftier bill on the day of the service because it is applied to the total bill. A deposit also secures the client's appointment and blocks off their artist's schedule (including travel time if applicable) for your service so that no one else can book the same slot. If a client does not submit a deposit, the appointment is unsecured and will not be guaranteed.

  • What forms of payment do you accept?

    • Other than payment through HoneyBook or Venmo, we can only accept cash payments. We currently do not accept any other forms of payment such as CashApp, Zelle, personal checks, money orders, or wire transfers. If you prefer to pay with cash for your remaining balance, please notify your artist and the amount must be delivered before the artist leaves the premises.

  • How do I know if I will be charged a travel fee?

    • Travel and lugging fees are calculated and determined by the location of travel and will be charged to all on-site makeup applications. The travel and lugging fees account for the cost of fuel, transporting all necessary equipment, and setting up and cleaning up.

  • What time should I book my appointment?

    • We always recommend that you book your appointment at least a few hours before you have to be at your event! This allows extra leeway for the artist to set up and complete the makeup application in a timely manner without stressing the client's time frame. This also creates a more relaxed, stress-free vibe for the client and the artist! Individual makeup application will range between 45 minutes and 1.5 hours depending on the look.​

  • Can I request a specific artist?

    • Absolutely! You are able to request any member of our makeup artist team for your appointment (subject to artist availability).

  • Do you apply false lashes?

    • Every appointment that is made through Evine Beauté guarantees the application of a pair of false lashes of the client's choice! We also apply lashes that our client provides, if the client chooses this option.

    • A 3D luxury lash add-on service can be added to your appointment for a small additional fee. 

  • Will my makeup last all day?

    • We guarantee that the makeup you get done by Evine Beauté will last you a minimum of 10-12 hours! We use longer wear (and sometimes even waterproof) products to ensure that you look flawless all day. We understand that is is especially important for bridal parties!

  • Do you do makeup lessons or airbrush makeup?

    • We currently no longer offer makeup lesson services. This may change in the future but may only be a service offered exclusively during non-peak season months. 

    • We currently no longer offer makeup services using airbrush machines. We can easily give our clients an airbrush finish with the current techniques that we use!

BRIDAL

  • How long does makeup application take?

    • Bridal makeup application takes an average of 1 hour and 15 minutes. This could be more or less depending on the look the bride is going for.​

    • For most bridesmaids or other members of the bridal party, 45 minutes is the average time for a makeup application.

  • I have a large party, does that change anything with timing?

    • We have a team of certified makeup artists that may be present to assist the lead artist assigned to you. There can be up to 3 artists assigned to one wedding and we have accommodated parties as large as 22 people at one given time! We always recommend to allocate an extra hour before photographs to ensure that everyone is stress free! Applicable fees apply.

  • How far in advance should I book you for my wedding?

    • We recommend you book us 3-4 months in advance for non-peak wedding season months. If you are able, we recommend booking up to 6-12 months in advance for weddings taking place in May-October.​

    • With 2022 being the biggest year of weddings since 1984, we highly recommend reaching out even sooner than the stated time frames for weddings in 2022 and 2023.

  • How far in advance should I schedule a trial?

    • We recommend that you book for your trial at least 2 months in advance!​ We cannot accept bridal trial appointments on Saturdays as they are reserved for wedding parties only. 

  • Is the bridal trial fee included in my wedding booking?

    • No, the trial service is a separate charge and billed separately from the packaged invoice in case the client chooses another option. ​

  • Do you have a booking minimum?

    • Yes, we do require a booking minimum of parties of at least 4 people for Friday and Saturday appointments if you are requesting to book a Lead or Senior Artist and/or if the travel is outside 40 miles from Tyson's Corner, VA.

  • Do you travel long distances for weddings?

    • Yes! Applicable travel/stay accommodation fees will be associated. A minimum party requirement of 4 people must be met for travel that is over 40 miles. Please see booking minimum above and inquire with us for more information.

  • Can I add extra people for makeup services after I have booked my session?

    • Yes! You can always add people to your party if the artist's schedule allows. A mandatory assistant fee may be added if your party exceeds 5 people.

  • Can I remove people receiving makeup services after I have booked my session?

    • No, we do not allow services to be removed from any contract(s) after the proposal has been signed and a deposit has been received.

related to booking a wedding with us

ARTISTRY

related to all things makeup

  • What kind of products do you use?

    • We use a range of high end products, including but not limited to, MAC Cosmetics, Patrick Ta, Huda Beauty, Anastasia Beverly Hills, Rare Beauty, Makeup by Mario, NARS, Tom Ford, Dior, Fenty, etc.

  • I have allergies to certain products/ingredients. Are some of the products you use hypoallergenic?

    • Please disclose any allergies or sensitivities to the artist prior to your appointment. This will ensure that our kits are properly prepared for your sensitivities! ​

  • Is my artist well experienced in working with different skin tones and concerns?

    • ABSOLUTELY! All makeup artists on our team are makeup certified by different high-end brands and have either shadowed or received training by Eva/Christine as a part of their on-boarding with Evine Beauté. We love working with a diverse clientele and provide some examples in our portfolio. 

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