FAQs

Your most frequently asked questions

GENERAL

  • How do I book my service?​​​

    • You can book your service by clicking here​. You are able to request a specific artist and service for the day of your event. If you are unsure as to which service would be best for you, contact us by chatting with us or submitting an inquiry online!

  • How do I submit a deposit?

    • Your deposit must be submitted electronically through the proposal you will receive via HoneyBook or can be paid via Venmo. Our Venmo information will be provided to you after you have booked your online appointment if you prefer not to submit a deposit through our website! ​

  • Is my deposit refundable?

    • Deposits are non-refundable but are required to secure your service. Please contact us about our COVID-19 policy.

  • What is the purpose of a deposit?

    • A deposit relieves the client of a heftier bill on the day of the service because it is applied to the total bill. A deposit also secures the client's appointment; if a client does not submit a deposit, the appointment is unsecured and cannot be guaranteed.

  • What forms of payment do you accept?

    • Other than payment through HoneyBook or Venmo, we can only accept cash payments. We currently do not accept any other forms of payment such as CashApp, Zelle, personal checks, money orders, or wire transfers. If you prefer to pay with cash for your remaining balance, please notify your artist and the amount must be delivered before the artist leaves the premises.

  • How do I know if I will be charged a travel fee?

    • Travel fees are calculated and determined by the location of travel. Travel fees start at $1/mile ($0.50 per way) after 10 miles from Tyson's Corner, VA and are added to the total bill. Discounts and promotions do not apply to additional fees added to your proposal.

  • What time should I book my appointment?

    • We always recommend that you book your appointment at least a few hours before you have to be at your event! This allows extra leeway for the artist to set up and complete the makeup application in a timely manner without stressing the client's time frame. This also creates a more relaxed, stress-free vibe for the client and the artist! Individual makeup application will range between 45 minutes and 1.5 hours depending on the look.​

  • Can I request a specific artist?

    • ABSOLUTELY! You are able to request either Eva or Christine, or a member of our makeup artist team for your appointment! A request under "Evine Beauté" is reserved only for parties larger than 8 people and will entail that both Eva and Christine provide the makeup service (additional fees may apply).

  • Do you apply false lashes?

    • Every appointment that is made through Evine Beauté guarantees the application of a pair of false lashes of the client's choice! We also apply lashes that our client provides, if the client chooses this option. A 3D luxury lash add-on service can be added to your appointment for a small additional fee. 

  • Will my makeup last all day?

    • We guarantee that the makeup you get done by Evine Beauté will last you a minimum of 10-12 hours! We use longer wear (and sometimes even waterproof) products to ensure that you look flawless all day. We understand that is is especially important for bridal parties!

  • Do you do airbrush makeup?

    • We currently do offer makeup services using airbrush machines. Additional fees apply per airbrush service. Please contact for more info.

  • How long does makeup application take?

    • Bridal makeup application takes an average of 1 hour and 15 minutes. This could be more or less depending on the look the bride is going for.​ For most bridesmaids or other members of the bridal party, 45 minutes is the average time for a makeup application.

  • I have a large party, does that change anything with timing?

    • Depending on the client's wishes, Eva and Christine can both be requested to provide services for a large party to ensure that everyone is ready on time! This option is based on a first come first serve basis and the client may incur an additional charge for requesting both Eva and Christine. This option is only available for parties of 8 people or more and must be booked significantly in advance.

    • We also have a team of certified makeup artists that may be present to assist either Eva or Christine at any given wedding. There will be applicable fees charged for this as well. We always recommend to allocate an extra hour before photographs to ensure that everyone is stress free!

  • How far in advance should I book you for my wedding?

    • We recommend you book us 3-4 months in advance for non-peak wedding season months. If you are able, we recommend booking up to 6 months in advance for weddings taking place in May-September.​

  • How far in advance should I schedule a trial?

    • We recommend that you book for your trial at least 2 months in advance!​ We cannot accept bridal trial appointments on Saturdays as they are reserved for wedding parties only. Bridal trials can be scheduled on any weekday evening or Sunday (subject to artist availability).

  • Is the trial fee included in my package?

    • No, the trial fee is a separate charge and billed separately from the packaged invoice in case the client chooses another option. ​

  • Do you have a booking minimum?

    • As of right now, we do require a booking minimum of parties of at least 4 people for Saturday appointments and/or if the travel is outside 75 miles from Tyson's Corner, VA at any time.

  • Do you travel long distances for weddings?

    • Yes! We travel up to 150 miles outside of Tyson's Corner, VA. Applicable travel fees will be associated. Please see booking minimum above for more information.

  • Can I add extra people for makeup services after I have booked my session?

    • Absolutely! You can always add people to your party, however, you cannot remove services once your deposit has been received. A mandatory assistant fee may be added if your party exceeds 7 people.

BRIDAL

ARTISTRY

  • What kind of products do you use?

    • We use a range of high end products, including but not limited to, MAC Cosmetics, Becca, Benefit, Anastasia Beverly Hills, Lancôme, Tom Ford, Dior, Make Up Forever, etc.

  • I have allergies to certain products/ingredients. Are some of the products you use hypoallergenic?

    • Please disclose any allergies or sensitivities to the artist prior to your appointment. This will ensure that our kits are properly prepared for your sensitivities! ​

  • Is my artist well experienced in working with different skin tones and concerns?

    • ABSOLUTELY! Both Eva and Christine are MAC Advanced certified and have worked with the brand for years, exposing them both to an extremely wide range of clientele. We love working with a diverse clientele and provide some examples in our portfolio. ​

    • All makeup artists on our team are makeup certified by different high-end brands and have either shadowed or received training by Eva/Christine as a part of their on-boarding with Evine Beauté.

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